Our subsidiary Hospitality Business Network Solutions (HBNS), LLC was featured on ABC News today, along with their client Santa Rosa Community Health to share how they collaborated to tackle IT challenges faced by the health care provider to serve its 40,000 patients while dealing with the effects of destructive wildfires and a global pandemic; infrastructure damage, outages and massive evacuations. (Courtesy ABC7 News)

Background:

An ailing information technology (IT) environment can be downright dangerous when you’re an essential health care provider on the front lines of COVID-19 and wildfires. Just ask Santa Rosa Community Health. https://srhealth.org/)

How do you serve 40,000 low-income and uninsured patients when: (1) you face destructive wildfires and a global pandemic; (2) your area has infrastructure damage, outages and massive evacuations; and (3) your Pandora’s box of IT issues wreak havoc on health clinic operations? 

This case study sets forth how Santa Rosa Community Health tackles these challenges and “spends more time taking care of patients than struggling with IT” because of its partnership with HBNS. (https://hbns.net/).