Data have become the lifeblood of health care, holding the promise to improve nearly every clinical and administrative aspect of the system. HIM, and coding in particular, is certainly no exception. And perhaps nowhere do data hold more promise than in the management of a remote coding workforce.
Yet despite their potential, data remain underutilized by many coding managers. “In this day and age, you have to know how to use the data,” says James Cronin, chief operating officer at Healthcare Coding & Consulting Services (HCCS), which uses a proprietary software to track productivity and monitor internal auditing. More… (Pages 14-17)